COOKIE POLICY

Learn how XSpinZone uses cookies to enhance your gaming experience and protect your privacy

QUICK SUMMARY

Last Updated: July 16, 2025 • This Cookie Policy explains how XSpinZone uses cookies and similar technologies on our social casino platform. We use cookies to enhance your gaming experience, analyze site performance, and provide personalized content. You have full control over your cookie preferences and can manage them at any time through our cookie settings or browser controls.

 Last Updated: July 16, 2025

TABLE OF CONTENTS

What Are Cookies?Types of CookiesHow We Use CookiesCookie CategoriesManaging CookiesYour Rights

 WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

At XSpinZone, we use cookies to enhance your gaming experience, remember your preferences, analyze site performance, and provide personalized content. Cookies help us understand which games you enjoy, how you navigate our platform, and what improvements we can make to serve you better.

Cookies contain information that is transferred to your device’s hard drive and stored there. They typically contain the name of the website from which the cookie has come, the “lifetime” of the cookie (how long it will remain on your device), and a value, which is usually a randomly generated unique number.

 TYPES OF COOKIES

There are different types of cookies, each serving specific purposes. Understanding these types helps you make informed decisions about your cookie preferences.

BY DURATION

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential site functionality.

Persistent Cookies

Remain on your device for a specified period or until manually deleted. Used for preferences and analytics.

BY ORIGIN

First-party Cookies

Set directly by XSpinZone. These cookies enable core functionality and are essential for the platform to work.

Third-party Cookies

Set by external services we use, such as analytics providers or advertising networks.

 HOW WE USE COOKIES

XSpinZone uses cookies for various purposes to enhance your gaming experience and improve our platform. Here’s how we use different types of cookies:

ESSENTIAL FUNCTIONALITY

We use necessary cookies to enable core website functionality, including user authentication, session management, security features, and basic site operations. These cookies are essential for the platform to work properly.

PERFORMANCE & ANALYTICS

Analytics cookies help us understand how visitors interact with our platform, which games are most popular, and how we can improve the user experience. This information is collected anonymously and used to enhance our services.

PERSONALIZATION

Personalization cookies remember your preferences, game choices, and settings to provide a customized experience. They help us recommend games you might enjoy and remember your preferred platform settings.

MARKETING & ADVERTISING

Marketing cookies are used to track visitors across websites and deliver relevant advertisements. These cookies help us show you content and promotions that align with your interests and gaming preferences.

 COOKIE CATEGORIES

NECESSARY

Always Active

These cookies are essential for the website to function and cannot be disabled. They enable core functionality such as:

• • User authentication and session management
• • Security and fraud prevention
• • Basic site functionality and navigation
• • Cookie consent preferences
• • Load balancing and performance optimization

Duration: Session cookies (deleted when browser closes) and persistent cookies (up to 1 year)

ANALYTICS

Optional

These cookies help us understand how visitors interact with our website by collecting anonymous information:

• • Page views and user behavior analysis
• • Popular games and features tracking
• • Site performance monitoring
• • Error tracking and debugging
• • User journey optimization

Duration: Up to 2 years • Third-party: Google Analytics, Adobe Analytics

MARKETING

Optional

These cookies are used to track visitors across websites and deliver relevant advertisements:

• • Targeted advertising and remarketing
• • Social media integration and sharing
• • Campaign effectiveness measurement
• • Cross-platform user tracking
• • Advertisement frequency capping

Duration: 30 days to 2 years • Third-party: Facebook, Google Ads, Twitter

PERSONALIZATION

Optional

These cookies remember your choices and provide enhanced, personalized features:

• • Language and region preferences
• • Game recommendations and favorites
• • UI customization and themes
• • Recently played games history
• • Personalized content delivery

Duration: 6 months to 1 year • Third-party: Content delivery networks

 DETAILED COOKIE LIST

 MANAGING YOUR COOKIES

You have complete control over your cookie preferences. You can manage cookies through our platform controls or your browser settings. Here are your options:

PLATFORM CONTROLS

Cookie Banner

Accept all, reject non-essential, or customize your preferences when you first visit.

Cookie Settings

Click the floating cookie button to modify your preferences at any time.

Account Settings

Manage privacy and cookie preferences from your account dashboard.

BROWSER SETTINGS

Chrome

Settings > Privacy and security > Site Settings > Cookies

Firefox

Options > Privacy & Security > Cookies and Site Data

Safari

Preferences > Privacy > Manage Website Data

Edge

Settings > Site permissions > Cookies and site data

IMPORTANT NOTE

Disabling certain cookies may affect your experience on XSpinZone. While you can still play games with only necessary cookies enabled, some features like game recommendations, performance analytics, and personalized content may not work properly.

 YOUR RIGHTS & CHOICES

Under applicable privacy laws (including GDPR, CCPA, and other regional regulations), you have various rights regarding cookies and personal data. Here’s what you can do:

RIGHT TO CONSENT

You have the right to give or withdraw consent for non-essential cookies. You can manage this through our cookie settings at any time.

RIGHT TO ACCESS

You can request information about what cookies are stored on your device and what personal data we collect through these cookies.

RIGHT TO DELETION

You can request deletion of cookies and associated personal data. You can also clear cookies manually through your browser settings.

RIGHT TO PORTABILITY

You can request a copy of your personal data collected through cookies in a structured, machine-readable format.

RIGHT TO OBJECT

You can object to the processing of your personal data through cookies, particularly for marketing and analytics purposes.

 THIRD-PARTY SERVICES

XSpinZone uses various third-party services that may set their own cookies. These services help us provide better functionality, analyze performance, and deliver relevant content. Below are the main third-party services we use:

ANALYTICS SERVICES

Google Analytics

Tracks user behavior and site performancePrivacy Policy 

Adobe Analytics

Advanced user journey analysisPrivacy Policy 

Hotjar

Heatmaps and user session recordingsPrivacy Policy 

ADVERTISING SERVICES

Google Ads

Targeted advertising and remarketingPrivacy Policy 

Facebook Pixel

Social media advertising and trackingPrivacy Policy 

Twitter Ads

Social media marketing campaignsPrivacy Policy 

SUPPORT SERVICES

Zendesk

Customer support and help deskPrivacy Policy 

Intercom

Live chat and customer messagingPrivacy Policy 

PERFORMANCE SERVICES

Cloudflare

CDN and security servicesPrivacy Policy 

AWS

Cloud hosting and infrastructurePrivacy Policy 

 DATA PROCESSING & STORAGE

Understanding how we process and store data collected through cookies is important for transparency. Here’s what happens to your information:

DATA COLLECTION

AUTOMATICALLY COLLECTED

• • Device information (browser, OS, screen resolution)
• • IP address and location data
• • Page views and user interactions
• • Session duration and frequency
• • Referrer information

USER-PROVIDED

• • Cookie preferences and consent
• • Account settings and preferences
• • Game selections and favorites
• • Support inquiries and feedback
• • Newsletter subscriptions

DATA PROCESSING

ANONYMIZATION

Personal identifiers are removed or masked to protect your privacy during analytics processing.

AGGREGATION

Individual data is combined with other users’ data to create aggregate statistics and insights.

ENCRYPTION

All data is encrypted during transmission and storage using industry-standard security protocols.

DATA STORAGE

LOCATION

Data is primarily stored in secure data centers located in the United States and European Union, with appropriate safeguards for international transfers.

RETENTION

Cookie data is retained for the minimum time necessary for its intended purpose, typically ranging from session-based to 2 years maximum.

 INTERNATIONAL DATA TRANSFERS

As a global platform, XSpinZone may transfer cookie data across international borders. We ensure appropriate safeguards are in place for all international transfers:

TRANSFER SAFEGUARDS

Standard Contractual Clauses

EU-approved contractual terms for data transfers

Adequacy Decisions

Transfers to countries with adequate protection levels

Privacy Shield (Legacy)

Historical framework for US-EU data transfers

TRANSFER REGIONS

United States

Primary data processing location

European Union

GDPR-compliant processing for EU users

Canada

Backup processing and data redundancy

 POLICY UPDATES & CHANGES

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Here’s how we handle updates:

NOTIFICATION PROCESS

Platform Notifications

We’ll display prominent notifications on our platform when significant changes are made to this policy.

Email Updates

Registered users will receive email notifications about material changes to our cookie practices.

Cookie Banner

New cookie consent banners will appear if we introduce new cookie types or purposes.

VERSION HISTORY

Version 3.0

July 16, 2025 – Enhanced third-party services section

Version 2.0

August 15, 2025 – Added detailed cookie list and user rights

Version 1.0

January 1, 2025 – Initial cookie policy publication

 CONTACT & SUPPORT

If you have any questions about this Cookie Policy, need assistance with your cookie preferences, or want to exercise your rights regarding cookie data, we’re here to help.

CONTACT INFORMATION

Email Support

privacy@xspinzone.com

Response time: 24-48 hours

Live Chat

Available 24/7 on our platform

Instant response during business hours

Support Ticket

Submit through your account dashboard

Tracked and prioritized support

DATA PROTECTION OFFICER

DPO Contact

dpo@xspinzone.com

For GDPR-related inquiries

Legal Compliance

legal@xspinzone.com

For legal and compliance matters

Postal Address

XSpinZone Legal Department
123 Gaming Street
San Francisco, CA 94103
United States